ProIT Tech Tip: Track your actions with Problem Steps Recorder
This is an insanely useful tip when you need to visually submit a problem to your IT
department or when you are helping someone remotely.
Did you know that Microsoft engineers built in a diagnostic tool called Problem
Steps Recorder into the Windows operating system that allows you to combine
screen shots with mouse tracking to record your actions?
You can launch this
program from the Start Menu by typing "psr.exe" in the search field. Hit the
Record button and the applet tracks your mouse and keyboard input while taking
screenshots that correspond with each new action. Here's the cool part: when you
stop recording, your session is saved to an HTML slide show recreating your
steps, to which you can add comments and annotations!
TECH TIP BY JEREMY VESELY | PROIT SYSTEMS ANALYST
Call RMC ProIT engineers
today to learn more at (800) 990-6899.